We would like to give thanks to all of you for making the release of Legacy 9 the most successful software release we've ever had - way more successful than we ever anticipated! It's been a week since the big announcement, and Legacy is still flying off the virtual shelves. Thank you!
Next, thank you for your patience with us as we work to fulfill your orders and respond to your emails. Not many of the 14 of us here have slept much this past week, but we are now mostly caught up. Here's where we are:
- All free upgrade order emails have been sent. If you qualified for the free upgrade (purchased Legacy 8 from November 25, 2016 forward), and you have not yet received the email with the redemption instructions, the first place to check is in your email program's spam/junk folder. The majority of the customers we have communicated with eventually found the email there. If you have not yet done it, please add CustomerService@LegacyFamilyTree.com and LegacyCustomerService@LegacyFamilyTree.com to your email program's approved list.
- We will begin shipping any shippable products (printed user's guide, CD) beginning the week of May 8. In the meantime, we invite you to install and unlock your Legacy 9 purchase using the instructions in your order confirmation email. Yep, you can begin using it right now.
Some of you have found a couple of "buglets" and have kindly reported them to us. We have corrected most of these and have issued a new update to Legacy 9. This update is free to those who have already installed Legacy 9. Click here for the latest update.
Legacy Family Tree 9 - Unlocked!
The most popular book we've ever sold (and it might just be the most popular genealogy book ever!) is the new Legacy Family Tree 9 - Unlocked! The entire book is based on Legacy 9 and helps you apply your genealogy research to Legacy. Click here for more information or to purchase. The PDF edition comes free when you purchase the printed book.
Register for the Discover the new Legacy Family Tree 9 webinar
Now that you've had a chance to kick Legacy 9's virtual tires, please join us for a free webinar on Friday, May 5. You'll get a tour of all of Legacy 9's new features as well as insider's tips and tricks. Click here to register.
Thanks again everyone!