Ancestry's response to this week's PR nightmare
August 31, 2007
The following statement was issued today by Kendall Hulet, a product manager at Ancestry.com, in response to the controversial Internet Biographical Collection Ancestry published this week:
Hi, my name is Kendall Hulet, and I’m a product manager at Ancestry.com. I’ve probably met a lot of you at FGS, NGS, and other conferences. If not, I look forward to meeting you in the future.
I wanted to write you a note because I’m extremely concerned about the frustrations that the recently-removed Internet Biographical Collection has caused. We had hoped to provide a way for you to be able to search the entire web easily for genealogically-relevant pages and provide for preservation of sources for future generations. In looking back, we understand why members of the community are upset. We’ve heard you loud and clear, and we’ve removed this product with no intention of re-releasing it. Instead, it is my hope that someday we’ll be able to provide a free web search engine that links directly back to the live web pages, and can become a useful tool to the genealogical community. If we do move forward with this type of initiative, we will seek your input and talk more with community leaders to make sure we get it right. (Originally published at Ancestry's 24-7 Family History Circle blog.)
Read our original blog entry about it here.